Jones Chimney and Stoves (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.
1. Information We Collect
We may collect personal information when you contact us or request a service, including:
Name
Email address
Phone number
Address (for service visits)
Photos you send us for quotes
Any other information you provide in messages or forms
2. How We Use Your Information
We use your information to:
Respond to your enquiries
Provide quotes and services
Arrange appointments
Communicate updates about your booking
Improve our services and customer experience
3. How We Store & Protect Your Data
We store your information securely and only keep it for as long as necessary. We use standard security measures to protect your data.
4. Sharing Your Information
We do not sell your personal information. We may share your information only where necessary to provide our services or where required by law.
5. Cookies
Our website may use cookies to improve functionality and help us understand how the site is used. You can disable cookies in your browser settings, but some parts of the site may not work correctly.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction of incorrect information
Request deletion of your data
Object to or restrict processing
To make a request, please email: joneschimneyandstoves@gmail.com
7. Contact Us
If you have any questions about this privacy policy, please contact us at:
Jones Chimney and Stoves
Email: joneschimneyandstoves@gmail.com